Monthly Archives: June 2014

June 2014 Vol 6 (2) Edition

A Word from Your Editors…

As we were preparing to bring this edition to publication, news of the murder of three RCMP officers in Moncton, New Brunswick and the subsequent search for the gunman, permeated every media source, not only in Canada, but internationally as well. There are no words to express the horror of watching coverage of my brother officers, Cst. David Ross, Cst. Fabrice Georges Gevaudan and Cst. Douglas James Larche, having made the ultimate sacrifice in pursuit of their commitment to preserve public safety.

We will not recount the news coverage of this unfathomable crime but we will ask that all who read this message, in their own way, and in accordance with their own beliefs, send their thoughts, prayers or good wishes to the families of Cst.’s Ross, Gevaudan, and Larche, as they grieve their loss; to Cst.s Darlene Goguen and Eric Dubois and their families as they heal from their injuries as well as mourn the loss of their colleagues and last to the people of Moncton, as they try to make sense of a senseless Act.

News from the BCCJA Board

The Annual General Meeting was held at the Justice Institute of BC on June 17, 2014.  Tim Veresh gave the President’s Report and Bill Turner, Treasurer, gave the annual financial report which were accepted and approved by the members present.

Elections for Board members for a two year term and the following members were elected: Glenn Angus, John Braithwaite, Art Gordon, Sandy Manzardo, Ryan Nash, Tim Stiles, Chris Thomson, Barb Van Vugt, Tim Veresh and  Mike White.

Continuing for the second year of their two year terms are Hank Mathias, Cindy Ramos, Treena Smith, and Bill Turner.

The BCCJA  board is continuing work to on plans for to moving the organization forward and will likely be presented to members at a Special Meeting later this fall.  As always we welcome any recommendations/suggestions from our membership. Contact us at info@bccja.com

Newsletter Summary of Contents

Criminal Justice Policy (9 items) Mental Health (7 items)
Criminal Justice System (5 items) Social Capital (1 item)
The Law and Courts (9 items) International News (4 items)
Law Enforcement (8 items) Women and the Criminal Justice System (5 item)
Children and Youth (10 items) Related Interest (3 items)
Corrections and Community (7 items) National Security (0 Items)
Criminal Behaviour (3 items) Did You Know?
Victims of Crime (1 items) Important Sources and Resources
Sexual Offenders (6 items)


Upcoming Events

109th Annual Conference of the Canadian Association of Chiefs of Police from August 24th to 27th, 2014.

The Victoria Police Department and the Canadian Forces Military Police Group are proud to be co-hosting. The theme of the conference is “Leadership Through Crisis.” Delegates will explore how to manage all facets of organizational crises, including personnel considerations, communications challenges, and financial limitations. More Information

BC Related

Ted Hughes Comments

Following the release of his report “Inquiry into the Circumstances Surrounding the Death of Phoenix Sinclair” Ted  Hughes spoke with the staff of the  BC Office of the Child and Youth Representative describing the disproportionate number of aboriginal children in care as a national embarrassment. Inquiry Report   Remarks to Child and Youth Representative

POINT-COUNTERPOINT 

Strange and indefensible: Columnist Les Leyne responds to Steve Howell’s Op-Ed on the closure of the Victoria Youth Correctional Centre   Howell  Leyne

Residential Attendance Program Review

The BC Ministry of Children and Family Development development has just released a report (prepared by BCCJA members Steve Howell and Paul Barnett) which reviews the full time attendance programs for youth in BC.  Essential reading if you are working in the youth justice field in BC today. Report PDF

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Criminal Justice Policy

There was no shortage of discussion relative to the introduction of Bill C-36, the Protection of Communities and Vulnerable Persons Act – the Federal government’s response to Supreme Court of Canada’s decision in AG v. Bedford. Below is a selection of those articles. Link to the Bill-36 here

See Don Lenihan’s opinion piece here

Related article: Prostitution bill would make it illegal to buy, sell sex in public. Read more.

Related article: Who really speaks for sex workers? Read more.

Related article: Ottawa rejects B.C. study showing its new policy will harm sex workers – Report backs international research saying laws targeting ‘johns’ hurt sex trade workers. Read more.

Daphne Bramham: Comments that the government has failed in the attempt to address prostitution.   Read More

Full Pundit: Is ‘Not Criminal’ the New ‘Ethical’?
Article highlights the RCMP’s determination that Nigel Wright’s secret payment to Mike Duffy does not meet the threshold for a criminal charge; it does however beg the question. does ‘not criminal’ equate with ethical? Links to other articles are contained within. Read more.

Justice for Sale: The Impact of Privatization and Cost-Cutting on Criminal Justice
Opinion piece on the outsourcing of correctional and criminal justice programs in the UK. Within the article is a direct link to research completed by the New Economics Foundation regarding the efficacy of private services. Read more.

Article links to the full NEF report.

Five Fundamental Ways Harper has Changed the Justice System
This news article takes a detailed look at how Stephen Harper’s “tough on crime” policies have influenced the administration of criminal justice, since he first took office in 2006. But how fundamental have those changes been? Read full article here.

Pope’s View on Legalizing Drugs: Just Say No
Pope Francis condemned the legalization of recreational drugs as a flawed and failed experiment as he lent his voice Friday to a debate that is raging from the United States to Uruguay.  Read More


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Criminal Justice System

A Criminal Justice System for the 21rst Century
A reminder of BC’s Justice Reform initiative chaired by D. Geoffrey Cowper, QC   Read Report

Can Therapists Prevent Violence?
In the addition to murders of the Moncton officers, over the past reporting period there were two other lone gunman, mass killing incidents (e.g. Nanaimo, BC and Isla Vista, California) that once again horrified the public and generated much discussion about the preventability of these offences. What is the nexus between client confidentiality and public safety? In response the NY times published a short series of opinion articles, authored by a number of criminal justice, mental health and academic professionals, that we felt offered comment well beyond a retelling of the events. Read Series Here

Report shows King County Mental Health and Drug Programs Reduce Jail and Hospital Stays
This article details the success of intiatives in King County Washington relative to reduction in the incarceration of the mentally ill. Article links to the full report. Read More.

The Spiritual Dimension of Social Justice
Peter Gabel writes about the spiritual dimension of social justice in an essay is adapted from an address delivered at the 2012 Scholarship Luncheon at the Georgetown University Law Center. Read Here

Private Prisons Are Losing
“It is no secret that for-profit prison companies are responsible for some of the worst human rights abuses of the past 30 years.”     Read More

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Law and Courts

While we have tried to emphasize a sampling of the decisions that impact Canadian jurisprudence, we have also included entries arising from US decisions not only to provoke discussion but also to consider what, if any, impact they will have on Canadian initiatives.

The lack of consistency, relative to the disclosure of criminal records by the police, was also a topic of considerable attention. Below is a selection of articles.

CCLA Calls for New Law on Non-Conviction Records
Canadian Civil Liberties Association is alarmed by the inconsistencies across Canada around what information police keep and disclose when asked for a criminal records check.  Read More

Related Article: Canadians stunned to learn they have police records, despite never being found guilty.    Read More

Related Article: No charges, no trial, but presumed guilty.    Read More

Related Article: John Howard Society of Ontario Help Wanted: Reducing Barriers for Ontario’s Youth with Police Records. Read full report here.

Miscarriage of Justice’ Prompts Calls for Mental Health Court
One particularly compelling case example of the failure of the criminal justice system to treat/manage/address the mentally ill offender. Read More

Judge’s Decision to Hear Inmates’ Case Threatens Practice of Solitary Confinement
In a ruling this week, a federal judge in Oakland, Calif., agreed to consider whether, as a lawsuit against the state’s corrections department that maintains, holding prisoners in prolonged isolation violates their rights under the Eighth Amendment.  Read More

Colorado Bans Solitary Confinement for Seriously Mentally Ill
Colorado Gov. John Hickenlooper signed legislation on Friday ensuring that seriously mentally ill inmates will no longer be kept in solitary confinement.     Read More

B.C. Court Rules Contents of Cellphones are Private
Police must obtain a warrant before searching through the vast amounts of personal information stored in a smartphone Read More

US Supreme Court: Police Need Warrants to Search Cellphone Data
Unanimous Supreme Court says privacy interest outweigh police convenience.  Read More

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Law Enforcement

837 Law Enforcement Officers Have Given Canada their Lives
Since the 1960s, violence against law enforcement officers has been declining steadily and violence like that seen in New Brunswick on Wednesday has become the rare exception.

Read More

How Can We Do Better with Policing and Mental Health?
Article summarizes the highlights of Canada’s first conference on policing and mental health held in Toronto, at the end of March 2014. News article here. One promising initiative presented was the “Hope Not Jail” project currently underway by Dalhousie University, which tells the stories of mentally ill people involved with the justice system in their own words. Publications relative to this project are still forthcoming however you can link to the project site here.

Police Watchdog Team Turning on their Master — Is the IIO Already Doomed?

Is B.C.’s new civilian police watchdog agency is so damaged by leadership problems, internal battles, and increasing staff turnover that its future is already in question? Read More

Privacy Commissioner Attacks Police Regarding Disclosure of Mental Health Records
Toronto police’s “perplexing” and “indiscriminate” disclosure of suicide attempt incidents in a national police database accessible to U.S. authorities has triggered unprecedented legal action by Ontario’s privacy commissioner. Read More

Ottawa Wants to Offload Legal Responsibility for Native Police Program
The federal government is pressing First Nations to absolve Ottawa of its responsibility for policing on reserves, even as native leaders say people’s lives are in jeopardy because their forces are so poorly funded and equipped. The full article also higlights how discussion of federal funding came on the heels of the recently released RCMP report detailing the number of missing and murdered First Nations women across the country.   Read More

Trust in Police: The Influence of Procedural Justice and Perceived Collective Efficacy
The findings suggest that police procedural fairness is vitally important to establishing trust from the public but peoples’ cognitive orientation toward their neighborhood context partially shapes the level of trustworthiness they afford to the police.    Abstract Here

Two-tiered Policing Inevitable, Criminologist Says
Discussion has arisen relative to the sustainability of policing and whether the work of policing needs division into what requires the highly trained, well armed officer and what can be done by an officer without the heavy investment in training and equipment.    Read More

War on Drugs a Global Failure, London School of Economics Says
Influential report says global efforts to fight drugs have failed, and a new approach is needed. Full article here   Full  Report Here

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Children & Youth

New Survey Reveals Canadians Concerned About Youth Crime and Justice
More than three-quarters of Canadians care about the overall impact of youth justice in Canada and more than half believe that crimes committed by youths – those 12 to 17 years of age – are on the rise. Summary of findings here

Addressing Youth Suicide
Suicide is the second leading cause of death in young people. In response the Ontario Centre of Excellence for Child and Youth Mental Health has launched a toolkit called, “Together to Live: A toolkit for addressing youth suicide in your community.” See toolkit here

Prison Justice Project Joins YMCA, Holds First Meeting
Article outlines university initiative wherein undergraduate students are paired with two students between the ages of 13 to 18, one on probation and another who is deemed “high risk.” The aim of the program is to develop a “relationship of transitive growth.” Read more

Minister MacKay Announces Funding to Train Youth Custody and Detention Staff to Work With Gang Involved Young Offenders.
Justice Minister Peter MacKay announced $600,000 in funding to the Ontario Ministry of Children and Youth Services’ Youth Justice Division. The funding is supporting their “Strategy to Assess and Manage Youth Involved with Gangs in Ontario” project. Read More

Federal Government Announces Support to Help Reduce Youth Violence
Justice Minister Peter MacKay and Parliamentary Secretary Bob Dechert announced $499,335 in funding to the For Youth Initiative in Toronto. The funding will support a three-year project that will provide intensive reintegration support for youth in the criminal justice system who are involved in gangs or gun violence. Read More

Both funding announcements are in support of the National Youth Justice Initiative

Child Abuse and Mental Disorders in Canada
Article details research which revealed robust associations between child abuse and mental conditions. Health care providers, especially those assessing patients with mental health problems, need to be aware of the relation between specific types of child abuse and certain mental conditions. Success in preventing child abuse could lead to reductions in the prevalence of mental disorders, suicidal ideation and suicide attempts. A link to the full pdf document is contained within the abstract. Read More

Report: Juvenile Justice System Schools “Do More Harm Than Good.”
The education provided to the 70,000 juveniles incarcerated on any given day across the nation is “substandard” and “is setting them even further back in their ability to turn their lives around,” according to a report released today by Southern Education Foundation. See article here.

Link to full Foundation report here.

The Effects of Incarceration on Longitudinal Trajectories of Employment
A Follow-Up in High-Risk Youth From Ages 23 to 32
This article analyzes the effects of incarceration on employment by using observational data on the employment careers from age 23 up to age 32 in 270 high-risk males. Abstract here

Reducing Adolescent Involvement in the Juvenile Justice System
A Falk College research team is helping Onondaga County identify risk factors that indicate when children and youth will cross over from the child welfare system into the juvenile justice system. Read more

Tracking Juvenile Justice System Reform
Charting national change (USA) in juvenile justice policy, practices, and statistics to better understand and encourage reform.    Read More

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Corrections and Community

There quite a number of articles focused on the record number of offenders incarcerated in both Canada and the United States, despite a decrease in crime rates.  A selection of these articles follows:

Auditor General’s Report Finds Lack of Adequate Prison Space Endangers Inmates, Staff
Inmates and staff at Canada’s correctional facilities face increased safety and security concerns because of inadequate prison space and some offenders are forced to stay in prison even after being granted day parole because of a shortage of community facilities, according to a new federal audit.  Read news article here      Full audit report here

Mother-Child Prison Program Remains in Limbo
Canada is set to complete an expansion of women’s prisons this month with new rooms designed to accommodate mothers and their babies or young children, however there is little indication the units will mean more participants in the federal government’s mother-child prison program.  Read More

U.S. Should Significantly Reduce Rate of Incarceration; Unprecedented Rise in Prison Population ‘Not Serving the Country Well,’
Article summarizes a recently published report by the National Research Council. The report concludes that current criminal justice policies should be revised in an effort to significantly reduce imprisonment rates.  Research Summary Here    Full  Report Here

US: Nation Behind Bars.
A new report suggests that far too many laws violate basic justice by imposing disproportionate and severe punishment. The report makes a direct connection to the current practice of mass incarceration and the propensity for focus on minorities. The report includes five recommendations worthy of consideration in Canada.  Read article here    Read full report here.

US Justice Dept. Expands Eligibility for Clemency
NY Times article detailing the initiative undertaken by the Obama administration to reduce the in custody sentences of those convicted of non-violent offences. Full Article Here

Prison: The Facts – Bromley Briefings Summer 2014
The report summarizes the facts around prisons in the UK and is a rather scathing indictment of the present UK penal system. Read Full Report Here.

Prison Officers Need Help, but They Won’t Ask for It
Newsweek article highlights the incidence of mental deterioration/PTSD among US correctional officers. Some suggestion made that more emphasis is placed on mentally ill in custody and not enough on the mental health difficulties suffered by those officers who staff correctional facilities.    Read More.

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Criminal Behaviour

Recognizing Differences Between Delinquent Teens and Career Criminals
A new bulletin from the federal National Institute of Justice and the Office of Juvenile Justice and Delinquency Prevention takes a look at criminal careers as offenders transition from adolescence to adulthood.     Read More

Adverse Outcomes for People with Schizophrenia Rise
People with schizophrenia are more likely than the general population to experience one of three major adverse outcomes – and a new Swedish study suggests that the gulf between affected and unaffected groups may be increasing.  Read More

Review of the Roots of Youth Violence: Research Papers
This is one of four papers commissioned in the fall of 2007 by the Ontario Review of the Roots of Youth Violence.      Read More

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Victims of Crime

New Court, New Justice?
The Evolution of ‘Justice for Victims’ at Domestic Courts and at the International Criminal Court Read More

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Sexual Offenders

Sexual Assault Awareness Month (April 2014)
The National Sexual Violence Resource Centre recently partnered with the Huffington
Post for Sexual Assault Awareness Month to address a variety of topics on
sexual violence. This collaborative endeavor with the media promotes education and engagement with our communities about issues related to sexual violence and prevention.

Link to series here

Avatar Joins High-Tech Child Porn Battle
Article details unique technology to combat online child pornography offenders.

Full article here

MEGA Empirical Support for Nomenclature on the Anomalies
Sexually Violent and Predatory Youth
Applied are empirical findings supporting the authors’ previously presented nomenclature identifying two subsets of sexually abusive youth overlooked by most contemporary risk assessment tools: sexually violent and predatory sexually violent youth. Abstract here

The Relationship Between Psychometric Test Scores and Reconviction in Sexual Offenders Undertaking Treatment
The evidence is mixed regarding the utility of psychometric test scores in prediction of the likelihood of sexual reoffending. This paper summarizes the research examining the relationship between psychometric measures and sexual recidivism. Summary of article

(You can also access the full article, without charge, from this site.)

California has Realized that Sex Offender Registries Don’t Work
The California Sex Offender Management Board, which oversees California’s sex offender registration laws announced last week that the database is too big, and that it’s not helpful in its current form.   Read More

An Examination of Escalation in Burglaries Committed by Sexual Offenders
The present study investigated the nature and extent of escalation in the criminal histories of 161 sex offenders who committed at least two burglaries. Results indicated that escalators and non-escalators could be differentiated on a number of important dimensions that might assist in the earlier detection of subsequently more dangerous offenders.  Abstract here

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Mental Health

The inability of the justice system to manage the needs of the mentally ill who engage in criminal/violent offending continues to be prominent in all media sources. Here are a selection of articles which address different facets of this seemingly intractable problem.

When Mental Illness and the Justice System Intersect
An excellent article in Canadian Nurse magazine considering that a disproportionate number of people with mental illness get caught up in the justice system. Read More

A Broken System: A look at the Role our Justice System Plays for those Who Need Mental Health Care
Final article in a four part series detailing the role of the criminal justice system in managing the mentally ill in the community. The article contains links to the entire series. Read More

Can Therapists Prevent Violence?
In the addition to murders of the Moncton officers, over the past reporting period there were two other lone gunman, mass killing incidents (e.g. Nanaimo, BC and Isla Vista, California) that once again horrified the public and generated much discussion about the preventability of these offences. What is the nexus between client confidentiality and public safety? In response the NY times published a short series of opinion articles, authored by a number of criminal justice, mental health and academic professionals, that we felt offered comment well beyond a retelling of the events.   Read article series here.

How can we do better with policing and mental health?
Article summarizes the highlights of Canada’s first conference on policing and mental health held in Toronto, at the end of March 2014. News article here. One promising initiative presented was the “Hope Not Jail” project currently underway by Dalhousie University, which tells the stories of mentally ill people involved with the justice system in their own words. Publications relative to this project are still forthcoming however you can link to the project site here.

Profiles of Maternal Parenting Practices – Exploring the Link With Maternal Delinquency, Offending, Mental Health, and Children’s Physical Aggression
The current study explores patterns in mothers’ parenting practices, and associated correlates including maternal delinquency and offending, mental health, and children’s physical aggression. This study is based on the first wave of the ongoing Vancouver Longitudinal Study; the objective of this prospective study is to identify the early risk and protective factors for aggression and violence from the earliest developmental periods. Abstract here.

Child Abuse and Mental Disorders in Canada
Article details research which revealed robust associations between child abuse and mental conditions. Health care providers, especially those assessing patients with mental health problems, need to be aware of the relation between specific types of child abuse and certain mental conditions. Success in preventing child abuse could lead to reductions in the prevalence of mental disorders, suicidal ideation and suicide attempts. A link to the full pdf document is contained within the abstract.   Read More

Mentally Ill Get Handcuffs, Not Helping Hand
Article outlines the inability of the Criminal Justice system to address the needs of the mentally ill. While this report is predicated on the American experience, there are many parallels to the situation here in Canada. Read article here.

Link to full report completed by the treatment Advocacy Center.

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Social Capital

 What is Social Capital?
The OECD organization provides a background and current explanation about what is meant by “Social Capital”     Read More

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International News

Due to the incredible volume of news articles documenting the abuses of women and children worldwide, together with our commitment to social responsibility we have included “International News” as a new category. Here is a selection of the articles we reviewed.

Government to Take Up Zero Tolerance Policy Towards Violence Against Women
The Indian government Monday vowed “zero tolerance” policy towards violence against women, reform of criminal justice system, and simpler, quicker and more effective delivery of justice.      Read More

Tanzania: Expert Bemoans Overcrowding in Prisons
IN many countries, argues Executive Director of Inmates Rehabilitation and Welfare Services – Tanzania, Mr JOHN NYOKA, presidential pardons for prisoners are granted when individuals have demonstrated that they have fulfilled their debt to society, or are otherwise considered to be deserving through risk assessment.  This is not the case in Tanzania.    Read More

Alleged sex offenders still in defence forces, Four Corners investigation reports
Perpetrators of rape and sexual assault at the Australian Defence Force Academy over the past 20 years are still serving military officers or working for the department.   Read More

First Look at the New Generation of ‘Borstal’

The first images have been released of a new type of “fortified school” which will house criminals as young as 12 in the UK.          Read More

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Women and the Criminal Justice System

Once again it has been a challenge to find relevant new/articles/research papers for this section.  We did, however, locate a recently published book titled
Women, Crime, and Criminal Justice”.  Though broadly based there is focused commentary on the challenges faced by professional women within the justice system.  A review of the book can be accessed here

Justice Minister’s Excuses About Female Judges Ring Hollow
In the House of Commons, MacKay has sought to clarify his position by asserting that it is not only the government, but law schools and law societies that play “an important role” in bringing more women into the legal profession and, ultimately, the judiciary. Read More

Women holding the Scales of Justice – Senior Roles including DPP, Chief Justice and Attorney General now Held by Women.
Article from the Irish Times detailing the number of women now holding senior positions.

Read More

GENDERED VIOLENCE IN THE HALIFAX REGIONAL MUNICIPALITY

THE 2O14 HRM ROUNDTABLE REVIEW   Read More

VIOLENCE AND PUBLIC SAFETY IN THE HALIFAX REGIONAL MUNICIPALITY

ORGANIZATIONAL CHANGES IN RESPONSE TO THE ROUNDTABLE REPORT  Read Report

Women Around the World Are Finding New Ways to Seek Justice
Women have become experts at confronting injustice, and have developed over the centuries a deep understanding of what justice entails and why it is uncompromising. A formidable current gathering strength by the day and based on a common quest for justice has become the thread uniting women worldwide. This intimate, profound sense of integrity is a beacon of hope for humanity. Read More

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Related Interest

Analysis: Is Lead Exposure the Secret to the Rapid Rise and Fantastic Fall of the Juvenile Crime Rate? 
Compelling evidence suggests that much or most of the fluctuation in juvenile crime rates does boil down to a single element — a chemical element. Read More

Statistics and Coincidence: When Good Science Loses its Way
A comment on the link between correlation and causation- and the issues that can arise in research as a result. Read More

Temple Probing Funding of Two Professors’ Research
Temple University is investigating an ethics complaint that two of its professors did not properly disclose funding from the private prison industry for their research on the cost of incarceration. Read More

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National Security

Nothing this edition.

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Did You Know?

There’s a Suicide Detector for Prisons
In one of the more morbid applications of sophisticated sensor technology, prisons may soon be equipped with devices that can detect when an inmate is attempting to take his or her own life.    Read More


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Important Sources and Resources

The Justice Institute of British Columbia specializes in justice and public safety agency training and education. Its’ library is a premier source of academic and experiential training information. For instance, visit the Library site for a prepared bibliography on a wide range of topics: gangs, bullying, critical incident stress, emergency management, etc.

The Vera Institute of Justice is a research body which we have quoted in the BCCJA newsletter in the past. The Institute has begun a newsletter to help popularize some of its findings.

The National Institute of Corrections‘ excellent website gives access to a wide variety of materials related to criminal behaviour and corrections issues. We found the “Library” tab an excellent start.

Restorative Justice BC has an excellent website as a resource of interest to practitioners, community partners and others with an interest in restorative justice, who are wanting to stay up to date on current issues and practices. As an example, the latest newsletter from Restorative Justice International is available on their web-site.

JusticeBC.ca has been created by the British Columbia government  “… to ensure the right information and services are available for people who become involved with the criminal justice system in B.C.” It’s a good resource for everyone, with information on legal assistance, jury duty, corrections and court services, plus more….

As part of its Domestic Violence Action Plan, the Government of B.C. has developed a new web portal of resources for victims of domestic violence to help them get the support they need. Click here for the website. The following is another site that provides a wealth of information on preventing domestic and sexual violence.

The Fetal Alcohol Spectrum Disorder website  is for justice system professionals and provides important excellent information on such matters as identification, causal factors, legal resources and effective intervention strategies.

Changing Directions, Changing Lives: A Mental Health Strategy for Canada was launched on May 12, 2012 by the Mental Health Commission of Canada. The Commission exists to promote mental health in Canada, and works with stakeholders to change the attitudes of Canadians toward mental health problems, and to improve services and support. Check their web-site for a series of audio-visual clips on the Strategy, and also for important information regarding a number of key initiatives.

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